
- Country: USA
- State: North Carolina
- City: Matthews
- Address: 10916 Chestnut Hill Dr, Matthews, NC 28105, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
stay away! unprofessional as can be. our first appointment with them the guys completely did not show up. the next day the showed up. while repairing the roof, they caused damage to my siding. they did come out to fix a leak that appeared after they replaced the roof pretty quickly. then they decided to replace the siding on my house and things got out of hand. I wasnt given notice that they were coming so I pulled into my driveway to a driveway full of siding and shenanigans. (they did a beautiful job btw) however no one on site spoke to me or told me anything. I left after making a few phone calls and still not know what was going on and came back (it was dark btw) to a driveway full of nails and the several ladders leading up to my second story (right up to my windows btw) straped to trees making ease for burglars without notice that they were coming back or when. after several irate phone calls someone finally (who doesn't work there anymore) came to unstrap the ladders and lay them in our backyard. when I woke up the. ext morning there were still ladders propped against the house. luckily those weren't strapped and they were secured inside my home. the level of unprofessionalism is real. and yes they did finally finish my roof it took them multiple attempts and like 15 phone calls.
We use this company for a lot of our homes we remodel. Richard Nordman is a good man. He try’s to be fair on pricing and try’s to give a good fair product. I’m confused as to why there is only 6 reviews when this company has been doing business for years. I have nothing negative to say. I urge everyone to sit down and discuss your needs and give them a fair chance to prove they deserve your business. Make sure you know what you want and how to obtain those needs.
Bad work ethics
Don't agree with these other reviews at all! I realize every company will have a bad experience once in a while sometimes valid and sometimes there are just people you can't make happy no matter what. Our personal experience with them replacing our roof last year could not have been better. We have a crazy high roof, and a had some companies not even want to quote us. These guys had an excellent price, showed up when they said they would, worked very efficiently, had a big crew, they cleaned up each day after they finished. They didn't take off at 5-worked until dark and were finished in less time than any other company had predicted it would take. Someone came and checked on the crew each day and even worked some with them daily. The roof looks great and I would and have recommended them to anyone who asked about their work. Am actually getting an estimate this week for interior and exterior painting and hoping to be able to work with them again. Also, someone mentioned above about them not getting back in touch, that also has not been our experience in the least-have promptly called back, but typically they answer when I've called and no need for leaving a message. Like I said, I highly recommend them! If you're looking for a roof replacement I would at least meet with them-think you'll have the positive experience that we did and not feel ripped off after the fact.
Their work is already showing signs of failure and it hasn't been a year yet. These guys don't know how to install masonite siding properly, they used brads instead of siding nails, then didn't seal the nail holes prior to painting; it's already showing signs of water intrusion. They used cheap acrylic caulking on the exterior work around windows and trim. I didn't hire this company but it's apparent that the previous homeowner was looking for the cheapest possible way out, but I can honestly say I wouldn't give this company my business based on the end results of their workmanship for home repairs.