Only a small job but a bit difficult to get to. Darren turned up to look at it when he said he would. Took photo's of the problem and explained how he would resolve it. Provided a written quote. Arrived on agreed day and carried out the work taking great care not to damage the existing tiles. Took photo's to show the completed work. A very neat job with everything tidied up. I would highly recommend Darren and will definitely use him again.