Brian Fulton review about company Jacob’s Ladder Handyman Services LLC

A disabled child. YOU STOLE THOUSANDS OF DOLLARS FROM A 12 YR OLD DISABLED CHILDS FAMILY! We hired Jacob’s Ladder to build a handicapped accessible ramp and deck that would allow our son to get around in his wheelchair and use his backyard to play like he’s been wanting to do ever since we moved in to our home. At first everything was great. Jacob came out right away and was very convincing and after much research we decided to go with him. We agreed that he would have our project completed by a certain date. We gave him 50% down as a deposit. Not only is it not completed, it hasn’t even been started. Jacob has never been out since he left with our money. He has sent numerous texts over the last month stating all sorts of excuses. Most recently that he was working with the owner of another company to help with our project. I spoke with that owner and he has never been in contact with Jacobs Ladder regarding our project. Now Jacob won’t answer calls, text or reply to my emails. Recent reviews I’m seeing look like this has been a trend lately. Unfortunately, those reviews came after we signed our contract. All we want is our money back. If you’re looking for someone to actually show up and complete the job you pay for, please learn from our mistake and DO NOT CALL THIS MAN!