nate wilson review about company Jacob’s Ladder Handyman Services LLC

Hired Jacob to replace some gutters and install leaf gutter guard early May 2018. Quote was for approx $2,800 and he needed half down to secure materials - which I sent and was deposited mid May. Project was to be completed in ''approx 2 weeks' and this is how everything went down over last 3 months.... On 6/6 was advised we were scheduled for 6/15 to have work done On 6/18 was advised he had installer issues and wanted to reschedule for week of 6/25 - I said sure On 6/29 I reached out asking for an update as I hadn't heard anything nor was the work done. Was told he would out Tues 7/3. Note we are 6 weeks (not 2 as quoted) into this project at this time On 7/3 was told they would be out 7/5 and 7/6 On 7/5 was told they'd be out 7/6 and 7/7 On 7/6 was told they couldn’t do it due to medical reasons and check would be refunded ASAP. On 7/11 I reached out for refund check status as I hadn’t received it and didn’t get a response On 7/12 I reached out again and was told refund check would be mailed out 7/13 On 7/19 I reached out yet again and was told it would be refunded soon. It’s now 8/6 and still no refund check has been received. I have submitted a complaint with the BBB and plan to take them to small claims court to get my $$ back. I am also going to reach out to 13abc news since they did a story on him last month about screwing over a family with a disabled kid (he cashed the check and never did the work). He has 5 star reviews up until 2017 but appears to be as crooked as they come based on all of my experiences with him.