Rox Allen Kerby review about company Terrell's
So my wife and I recently had some work done on our house by Terrell's Siding & Windows. The only reason we even thought about using them was because the previous home owners had and we wanted to keep the warranties together. We knew that they have had bad reviews, but they had also been around for over 40 years, so how bad could they be? Turns out AWFUL! The work they did was good, it wasn't fancy, but we didn't want or need anything fancy just a couple of doors and some windows. It wasn't until I called Mr. David Terrell to see if he would come by the house to go over some of the work that was done because we had some questions and concerns. He had said that he would do a follow up with us, but after a week we had heard nothing. This made me think that he knew that there were issues, and he was hoping we wouldn't contact him. That phone call started off well enough until I got to the issues/concerns and he started getting really defensive and rude. It ended with me yelling into the phone at him. When my wife talked to him on the phone later about it he said that we were too immature to know how contracting and construction works, even though I had told him that I had worked in construction for over 10 years and still do jobs on the side. After telling my wife that she was immature he then asked her age, if he would have done this in front of me I would have probably lost it. The concerns we had were minimal we thought and mainly wanted answers, because these issues were not communicated to us during the construction. In fact there was little to zero communication. At one point he even said that he was going to bill us an extra $500 for the extra labor/lumber it took for them to do the job because we were complaining about it. When my wife talked to him he straight up denied that he had ever said this to me, apparently I'm the liar. I am usually a very calm easy going person and very few people have ever seen me go off, David Terrell is now one of the people who have experienced it. DO NOT ever use him! I should have gone with my normal rule of never hiring somebody who uses their religion as a selling point, but I guess having a Jesus fish on your logo can work wonders in Oklahoma.
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