Brennan Will review about company Terrell's

Definitely not satisfied. I hired Terrell's to replace my sliding glass door. I was originally scheduled to have the work done on a Saturday. Got a call a couple days before to reschedule to Monday. No problem. Then get a call on Monday after scheduling my day around the work that we need to reschedule to Thursday. A little frustrating. Then get a call today, Thursday, that we need to reschedule again. Very frustrating. When I called the office to complain and ask for a refund instead, I was told that I signed a contract and if I didn't let them do the job that they could sue me for damages since they were expecting the money from my job. So now I am waiting to see if and when they will actually do the work. Update: Finally got the work done. Twice during the job, they had to leave to go get supplies. Once after they ripped the old door out and left the gaping hole for 30 minutes while the heat and bugs had free reign to enter my house. And the quality of the work was sub par. See the attached pictures to see where they didn't caulk well and left shims sticking out without cutting them off. Just caulked around them. Poor workmanship.