Bryan Mclean review about company PetersenDean Roofing

Bryan Mclean
03.01.2019 Visit a company

I had a very poor experience. To setup the first inspection for an estimate, they left a voicemail on my phone indicating they'd be at my house the very next day. I was never asked if this date worked for me, but I agreed to meet. I had to call back a week later to ask for the estimate. I was told I'd receive it later that day. Never did. I called back and was routed to the main appointment scheduler. I couldn't leave a message because her "voice mailbox is full." I called back a week later and was told they're planning to visit my house the next day for the repairs. What? I had to explain that I still hadn't received the estimate. They finally emailed it an hour later, and it was triple what other companies quoted me. Avoid them.

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