Robert Dean review about company PetersenDean Roofing

Robert Dean
24.05.2018 Visit a company

If I could give zero I would. Firstly they are all about how much they can get out of your pocket. They promise a start date and then delay by basically lying. In our instance they said they were waiting on a permit which was total bull as you can get a permit within a few hours in Orange County, I had to get one personally myself the week before. Prior to them starting we had to go to there office to sign some papers however the real reason was they want to upsell us on warranty and materials, we declined. Next prior to them starting the sales person, office co-ordinator along with the superindendant agreed we were getting peel and stick underlay, after some back and forth the license holder of the company said read the contract and they were applying Rhino felt and not peel and stick. He threatened to take us to court if we did not allow him to proceed as per contract as he said everyone I spoke too denied they said they would be applying peel and stick. Four guys who hardly spoke any English came and proceeded to strip the roof. They were very polite and worked in a satisfactory manner. I went onto the roof to check if they were installing to the manufacturers reccomendation alais but they were not. They were nailing 5 nails to the left half of each shingle and 1 nail at the right. I pointed this out and the license holder told me how they were installing was right because he had checked the install himself. I spoke with the manufacturer Tamko who said that if there was wind damage to our roof the warranty would be jeapody because of the shingles were not nailed to their instructions on the wrapper. Petersen and Dean also installed a skylight that was off center which showed wood to one side. The super noted it was not right and said he would send someone to fix it. 2 weeks since that conversation and nothing. Read your contract very carefully before you sign up with this roofing company and ask them to provide you with a diagram of their materials and installation methods.

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