Sugar N Spite review about company Roofing USA Inc

Very disappointed. I paid Roofing USA to completely re-roof my house in Nov 2015 (9/30/15), and asked to see each step of the job to ensure the wood underneath got replaced if needed. I was told I could see AND it would be documented in writing and with photos. They didn't tell me anything til it was finished and there's not a single photo before or after. After the first snow it started leaking all the way into the house! Water was still pooling everywhere even though they said they added proper sloping/drainage. In early 2016 they completely re-roofed it again...and AGAIN I wasn't shown any progress steps or what was underneath/replaced. I wasn't even given documentation. This time they sealed up one of the 2 swamp coolers in a hurry and now the winterizer sheet no longer fits in there to close it off from weather. The roof has leaked in multiple places again and into light fixtures inside the house EVERY time it rains since then. I have called multiple times every few months and I'm always told that the "owners are out but will call me back." It's August 2018 and I still haven't received their call or a resolution yet. I ended up just having a handyman repair it correctly the first time. I'm VERY dissatisfied and would NEVER recommend or use this company again...Low quality materials, bogus warranty, unprofessional and non-existent customer service. Leaks lead to mold over time, and my tenants could possibly pursue legal action because this has happened so consistently.