Casey Bieker review about company Roofmasters Roofing and Sheet Metal
Josh from Roofmasters came out and looked at roof drainage issue. Just a little flashing missing from a previous repair done incorrectly, an easy fix. He was was a nice guy and professional. He said that he would call the following week when he got freed up and had the piece fabricated. (On a side note no contractor calls when they say that). That was the last that I heard from Josh for a month until I called him. When I called he was apologetic, and believe said he was out of town and would get back to me when he got back. No call.....I talked to him at least two more times and left one more message. He kept saying he would get back to me to get it done but it never happened. If contractors are too busy to do it than be honest, just tell me you don’t have time right now but don’t keep leading me on saying it’s going to get done. This attitude seems to be rampant here in Hays. Everyone says “I will call you”....no, no you won’t! I am so tired of it! Provide an appointment and time when you are going to do it like adults do and get it done!
Incredible experience in an awful situation. Roofmasters was able to fix my roof while I was on the road for work. I live in Salina and they sent a re...
I'm an employee of Roofmasters and I have found that it's a wonderful place to work. We take great pride in the work we do and always strive to put t...
Roofmasters did my home and also 2 of my rentals houses. They were very pleasant to work with. The estimator went out of his way to deal with my insur...
Follow up to owners response (below). Your "communications breakdown" resulted in my job not getting done. No fault of mine. A phone call back wou...