Ana Vaz Isles review about company RESTOR Group LLC

Ana Vaz Isles
02.06.2018 Visit a company

Terrible customer service, with extremely slow response times to emails and phone calls even after we experienced issues. Required constant follow up to find out when the work would be done because they did not proactively schedule with us. Also required many calls to have left over material which was blocking our driveway (making it unusable) picked up after the work was done. Make sure to check through your final quote carefully, they tried to charge us for work and materials that was not done/installed and demanded proof (which thankfully I had) before they would adjust the bill. Later needed a repair under warranty and they recommended that I just fix the siding myself because their contractor was no longer in the country. Also, read through the other reviews — strange to have current employees leave 5-star reviews for their own boss.

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