Kate Lofton review about company Roofcraft

Working with Roofcraft has been nothing short of a nightmare. We had hail damage last summer and hired Roofcraft in October of 2016 to work within the scope of our insurance claim. The job included roof, window, gutter, paint, and shutter repair. The walk through went well and we were sold and ready to get the repairs over with. The roof repair was delayed a few weeks when the wrong shingles arrived (and became an eyesore for the duration of the delay as they sat piled utop our roof), but the job that was supposed to be done in December was successfully completed in January. This alone would have been forgivable. They asked us for our second payment, which was payment for the claim in full, at this time. My husband attempted to write "paid in full" on the check but they said that was unacceptable as the other jobs may require additional funds from our insurance company. Mistakenly, we wrote the check. Gutters were completed a few months later after some prompting. The only complaint there was the mess they left in our front yard for nearly a week. Paint was delayed until warmer weather and the window replacement was evaluated on two separate occasions. About this time we received notice from a 3rd party that a lien would be placed on our home if we did not pay the roof repair off. We proved payment and took care of that quickly. We have made numerous calls since but Roofcraft seems to have no intention of finishing this job (windows, paint, and shutters have yet to be repaired). They are difficult to get a hold of and do not follow up on our conversations. Our next step will be small claims, but I don't wish this experience on anyone, so for now a descriptive review will have to suffice. Avoid working with this company if you can.