james lefort review about company Roofcraft

Never ending nightmare, similar to what many others seem to be dealing with. I hired Roofcraft to fix a leaking roof from hail in Fall 2016, insurance claim ballooned to include replacing the entire roof, ceiling, insulation, gutters, repainting interior, installing lights, etc. Roofcraft insists that they manage the entire project and says they will finish the entire job in three months. Insurance gives final approval June 2017 but work on the roof doesn't begin until September 2017 after much prompting (it has been leaking for almost a year now). The roofing crew works fast and the bulk of the roofing is finished within a few weeks but there is still plenty of work to do with the skylights, paint, lighting/electrical, gutters, and chimney. There are also some mistakes on the roof work that need to be addressed. Despite this, Roofcraft misinforms the inspector that the work is 100% complete to get the rest of the money. Now comes the perpetual delays and excuses. Skylights that were supposedly ordered in November 2017 weren't actually ordered until June 2018. Because of the delay to replace the skylights, the old skylights leaked and damaged the new ceiling. It's now almost November 2018 and the work is still unfinished and the home hasn't been livable since they started work over a year ago. They ignore phone calls and emails and refuse to give a schedule or completion date.