Tabitha Bailey review about company Sears Heating and Air Conditioning

Worst experience go a furnace put in it didn't work for almost 3 weeks they hade someone come out twice to try and fix it but couldn't and they only came because I was calling no stop especially because it started to blow cold air continously after they worked on it which made it colder in the house then outside. They finally realized the had the wrong part and ordered it and now works. I also was suppose to have my back roof done after them taking pictures and going over it they said they could do my roof only to change their minds a week later but not inform me I had to call to see why it was taking so long that when I was told they couldn't do it and a sales person was suppose to call me and that they would call later. No one ever called me I have to keep calling and I finally did get a person that could help me and I'm still waiting on my refund. No I didn't do these things separate I sign paper work for them to do at the same time I would never punish my self by trusting them twice.