Tiffany Vogel review about company New Era Roofing & Restoration

VERY UNPROFESSIONAL. I called them on Thursday morning and had to leave a voice message because nobody picked up. Called me back on Friday and set up an appointment for Tuesday morning. I waited the whole day and nobody showed up. I thought that maybe they are busy and even though they missed the appointment time they'll probably will show up later before the day end. I was wrong. I wasted my whole day. I am a very busy person who had to rearrange all of my schedule just for this appointment. I tried to be very understanding and call them the following day (had to once again leave a voice message) about my miss appointment and if they can call me back to reschedule another appointment. They never called me back! I don't know how good they are at what they do but I rather go to another company than deal with PEOPLE WHO HAVE LITTLE RESPECT FOR THEIR CUSTOMER. AT LEAST HAVE THE DECENCY TO CALL ME and let me know they were busy and couldn't make the appointment that day or the following day and I would have understood, especially when I left another voice message about my missed appointment. I WOULD NOT RECOMMEND this company to anyone. I am a person that value people/company who show respect and decency to their customer and this is not a company that demonstrate this! As for the one review before me who gave them five stars, any roofing company that see a customer's roof eligible to claim through insurance will do this. It's not just them.