MartiKay Deere review about company New Era Roofing & Restoration

MartiKay Deere
12.11.2015 Visit a company

We had a New Era rep who knew we had been trying to get our roof replaced for a couple years actually CONTACT US after a hail storm. They came out and inspected the roof and said they thought that if we submitted a claim to our insurance company that the insurance company would finally agree to replace it. Sure enough, they were right! A few short weeks later we were scheduled to have our roof replaced. After further inspection it was determined that half of the roof actually needed a total tear off and new decking laid. New Era went to the insurance company and fought for more money (and got it) without me having to get involved as the middle-man. It only took a couple days to install and they were very respectful about keeping the their mess cleaned throughout the yard during the process. Also, the owner and the rep who sold us the roof kept coming back throughout the 2-day installation process to check on the crew as well as visit with me and my husband to make sure we were pleased. And an added bonus!....we are in the process of selling our home. New Era agreed to sign over the warranty to the new owner who takes over! Great customer service! I'd recommend them in a heartbeat!

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