Nathan Dawson review about company Rock Solid Exteriors - Roofers and Siding Contractors

0 stars if I could. The sales team told me my siding would be installed by a professional. 6 months after my despot was check was cashed a rickety van showed up at my house. Rock Solid contracted my job to the lowest bidder. This was the most unprofessional experience I have had to date. I had to challenge the contractor to replace sub par work almost every step of the way. Everything I questioned led to an argument with the contractor telling me “he’s been doing this for 20 years and that’s how it’s done”. Here are the issues I had to argue to get corrected: Sided over rotted fascia without replacing. Sided over an old bird’s nest without removing. You could see it sticking out of under the new siding. Used white trim at the bottom of the gable creating ugly thin white line that you could see from the road. Bent J channel from bad measurements and cuts. Left gaps above windows with no siding or anything between the inner wall and the elements. Corner work was atrocious. Did not cut or install the fascia aluminum to the correctly so it did not slide under the drip edge. The two front windows I paid extra to have sided to match the siding were sided differently. One was sided using J channel and the other was sided using bent aluminum. The windows are right next to each other. The contractor obviously ran out of material and was to lazy to do the job right. Piles of debris left behind. Seams not caulked. After all this I called Rock solid and told them I didn’t want the contractor back and needed someone to come look at the house. The contractor called me at my place of business, yelled at me for calling Rock Solid. We argued and then agreed that he would be there the next day to fix everything. He never showed up. After listing my complaints to Rock Solid they simply asked when I would be able to complete my payment. That’s the only thing they were concerned with. Apparently, I got a “discount” for being a “show house”. They say pictures tell 1000 words! Feel free to contact me I will arrange a showing of Rock Solid's not so solid work!