Stephen Myerson review about company ABC Roofing

Barbara H is the office manager. She is discourteous, rude, arrogant and a disgrace to the company and owner Ruben Gonzales. She lacks ANY concept of courteous customer relations. She feels compelled to tell you she is right-always right. Ruben, you need to have a VERY serious conversation with this employee because she is destroying your business potential. Barbara lacks both the insight and perhaps the intellect to deal courteously with potential customers. In addition, in my personal case ABC demanded 50% up front even when I was providing 80% of the tiles. A reliable and established company completes the work to the home owners satisfaction and then expects payment. This is not a conventional roofing company. I will say that their estimator--Eddie-- is courteous, professional and knowledgeable. ABC's burden is Barbara. Very sad!!!!