Jenny McIntosh review about company Mark Kaufman Roofing

UPDATE: They finally fixed the leaking issue. They took off the roof that they originally installed and replaced it with new material. We haven't had an issue since. UPDATE: The staff that answer the phones are still very friendly and helpful. My roof seems to have an issue every year. It's very hard to get a phone call returned from the repair staff. We are on the third week waiting for a return phone call. I've called and they say they will call back. But nothing. The staff their are very friendly and helpful. They are good at returning phone calls. I had a metal roof installed about 3 years old and unfortunately it started leaking right after the installation and every year after we have a strong storm BUT they came out promptly to take care of it. Hopefully this last time will be a permanent fix. Mark Kaufman came out himself this last time to look at it so I'm hoping that it won't leak again.