steven siddall review about company Windows Doors & More

I purchased a great lakes patio sliding door from Windows doors and more because I used to work for the same company that he did called Home Guard when it was in fort Wayne and it was my hope that I would be treated well since I help build some of the products that he sold I purchase the patio door when they were still in the northcrest shopping center and the people that I bought the door from a husband and wife treated me well and I had knew from Home Guard but they only sent one installer out and I actually had to help him remove the old door because it was old and very heavy and helped installed the new one also the patio door itself is a decent product I had some issues with lock failure and the screen door rollers and what I would call a lock hing for the screen lock and the mini blinds had problems with the the pull string mechanism most of the problems happened around the ten year mark on the plus side the glass never leaked and it sealed well but the last issue I had getting parts for the mini blind pulley the customer service / parts person told me that Kevin Hunter said I had to go through great lakes because they weren't standing behind the product anymore and every time I hear one of their commercials about how they stand behind their products and service during and after the sale sure wasn't true for me I think they were a better company when they were trying to get established but I don't feel it's the same company anymore I would look around before you decide to go with Windows doors and More.