Russ Fisher review about company Proctor Enterprises, Inc

Russ Fisher
28.09.2018 Visit a company

I DO NOT recommend this company! Permit application was signed first week of August and we were told roof would be done within two weeks. Didn't hear from them for a month. Started calling. IF I could get through, either no one seemed to know when it would be done and I was promised a callback (which NEVER came), or I was told "next week." Next week comes, and I'm told "it rained, it will be next week." This goes on for a month. Every time I'm given a day, it rained. I understand that you can't control the weather, but it seems that if it rains on your scheduled date, you are pushed back to the end of the line rather than being next in line on the next clear day. Twice I was told by Jerry to find another contractor if I didn't like the way he was doing business. Finally, I'm forced to. In summary - - Proctor does not communicate with their customers - Proctor does not call back when they promise to - Proctor does not keep appointments - Proctor makes poor excuses for poor performance - Proctor's staff is rude if they do actually answer the phone - Proctor acts like your business doesn't really matter to them I would give them zero stars if this site allowed it. They may be the lowest price in town - but remember - you get what you pay for!

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