jasontong31 review about company The Roof Doctor

Short story: he does decent work and is quick to get to your home, but expect to pay a premium for it. His quotes are expensive but if you have the money and need service immediately, he would be a decent option. Long story: Initially called this company to cap a chimney and was quoted $300. When he got up there he didn't end up capping the chimney and tried to reach me but I missed the call. He recommended taking down the chimney altogether and gave me the quote. He did the job right away and sent me many pictures as I was at work - which was much appreciated. Once completed, he charged me the price we agreed for taking down the chimney but also charged me $275 to get on the roof for inspection. I had to negotiate to get that $275 removed. 2 weeks later there was a huge wind storm and a different house has some shingles blown off. He quoted $350 for an emergency call (Sunday) to go to the house to inspect, with cost of repairs to be IN ADDITION to the $350. Most plumbing, HVAC, Roofing companies offer some work included in the service call (ie. first 30 minutes or first hour). It is an industry standard to charge 50% more for emergency calls as it incurs overtime. I would've been ok if the service call included fixing a small amount of shingles at least. I ended up calling another roofer to come on the Monday and he got it fixed for $200.