Mike and Allison Lloyd review about company Custom Roofing Company

We met with Allen Arpen the owner of Custom Roofing on April 14, 2018 and signed a contract to have a roof replaced. When we talked through email he stated he should be able to start our job as early as April 18th, but would definitely be able to have the work done by April 27th, 2018 no problem. Allen required half up front of $2964.00 since the job was starting so soon to go ahead and get supplies. We attempted to call him on April 28th and only got voicemail, and so we emailed him on April 30th when the roof was not completed and his reply was there were delays, but we were the next house to be done. We emailed multiple times between May 1st and 15th, and he finally responded back to say yet again, delays and we are next on the list. This continued until June 22nd when we emailed him to inform him that since it was 62 days and no work had been started we wanted our money back. At this point we were suddenly number 28 on a waiting list and he was only doing us a favor by trying to get to us before his other customers. This supposed waiting list was never mentioned in the previous 62 days of waiting. Mr. Arpen is refusing to return our money to us and provided no services to us at all. We are currently out $2964 and he will not return calls or our money. I WOULD NEVER RECOMMEND HIM OR HIS COMPANY TO ANYONE!! If I could give him zero stars I would. UPDATE: After involving police and filing charges of fraud on June 26th our entire deposit was finally returned on August 9th.