Matt was quick to respond to my enquiry, and visited my mum's bungalow promptly to quote for mending a leak. I live 200 miles away and have to organise maintenance from my home. He did the repair and also sent photos of his concerns about the state of the gutters (which were in poor condition) and I was happy to get him to replace the lot and do the fascias at the same time. Visiting 2 weeks later, my husband and I found a smart job correctly done. He communicated well, especially with sending photos. I would use him again because he was trustworthy and did what he said he'd do, when he said he'd do it.