Jane Todd review about company Vessels Roofing Inc
We had a few unresolved issues after they finished roofing our house - and we had paid in full. One issue was resolved in a timely manner. I called regularly regarding the second issue and Joe - the enthusiastic salesman who promised fabulous customer service - stopped answering or returning my calls. Completely ignored me. So I had to call and text the owner, Kenny Vessels, with regularity. I am a nurse and I have everything documented thoroughly in case we needed to go to small claims court. After a lot of excuses a second issue was resolved after 4 months - may not sound too bad, but it still consumed my time and energy. But they promised to replace any warped boards during the roofing process; which they did not do. Two years later we are paying someone else to come fix what Vessels promised they would do to begin with.
Head Boss was polite n very business mannered BUT the guy RICK that was referred to us to do work was very nice at first but when he told us day he wo...
Now I know why you should pay attention to other reviews. My roof is still leaking and I cannot get them to fix it. The funny thing is that I called t...
What a joke. The guy didn't even walk up to the back porch to look at the hole in our roof. I'm going to call the Amish. If I could put 0 stars I woul...
I hired Vessels in March 2013 to repair a leak in my roof. It is now October 2013 and after multiple calls the roof is STILL leaking. They have come a...